OMG MISSION: It is the OMG mission to provide high quality, on site, ancillary and support services to our clients, in order to allow them to focus on their core competencies. These services are to be provided at a cost that is competitive and at a price that yields a profitable incentive to continuously expand our company.

Onsite Management Group was established in 1992 as a professional services firm specializing in the management of Corporate Digital Mail Centers and Copy Center Management, Scanning and Imaging, Supplies Management, Switchboard and Reception Area Operation, and other support services. This Louisville based mail center management firm began with two accounts in Louisville, and our client base has grown to over twenty-three accounts in Kentucky, Indiana, Ohio, Vermont, and consulting across the United States.

What differentiates OMG from our competitors is the fact that, even though we are growing rapidly, we make sure all of our clients have real-time access to all levels of Management and Executive Teams. Year-upon-year we continue to provide substantial cost savings to our clients. In addition, all cost savings realized for the client goes directly back to the client. For all new accounts, OMG offers a software based transition plan taking into consideration all aspects of our client’s business and culture. We provide professional industry knowledge and on-site one-on-one consulting recommendations. Our invoice and billing structure is simple and detailed to each location or department.

We take pride in our “Client Review Binders” and include complete quarterly reviews with volume reports at no charge. We have mastered the art of “flexibility”; therefore, our clients find a great deal of flexibility in our staff and our procedures. Our staff training and on-going career path and skill-set development is a priority with each one of our team members. We are not a cookie cutter solution for our clients, our programs and workflow is customized to meet the client’s needs. OMG works together with our clients to achieve active and ever-improving Service Level Agreements. OMG’s approach to our site management is hands-on, offering direct access to all levels of management.

OMG, LLC has been recognized locally and nationally as a finalist in Ernst & Young’s annual Entrepreneur of the Year program and has been recognized by INC. Magazine as an Inner City 100 finalist for three consecutive years. Also, Louisville’s Business First acknowledged OMG, LLC as one of its Fastest Growing Companies between the period of 2000 and 2003.

Case Study - OMG - WINN Solutions Partner to add value to long time client. Click Here to Read

NorthBay - OMG, LLC Press Release - click here

Case Study - OMG and Guardian Medical Logistics - Partnering to assist Sutter Health wtih cost savings and improved efficiencies - click here

OMG's Service Center personnel are experienced in a variety of digital mail management and document processing services. All Service Center personnel are cross-trained on all services provided by OMG. We can interview all of your company's interested Service Center personnel for consideration for employment with OMG.

All OMG personnel are bonded and adhere to policies and procedures as described in the OMG Team Member Handbook. Employees are required to take and pass a drug test prior to employment. OMG also requires employees to provide a background check in cooperation with the city and local police departments. Finally, all employees sign a confidentiality agreement to secure the privacy and trade secrets of our clients.

OMG Human Resources Mission Statement

OMG is an active member of the following organizations:

• Postal Customer Council: Louisville, Cincinnati, Cleveland, Sacramento
• Greater Louisville Inc. - The Metro Chamber of Commerce
• Greater Cleveland Growth Association
• Cincinnati Chamber of Commerce
• MedAssets Preferred Vendor

See OMG-MedAssets Press release that appeared in the Healthcare Purchasing News Online e-Newsletter - click here

USPS 2012 Holiday Schedule - Click Here

2012 Flat Rate Box - HERE

President - Deron Jett
Mr. Jett joined OMG in 1999, after spending nine years as a corporate services manager for a Fortune 100 insurance company where he was responsible for over $3 million in cash reduction and Post Processing Automation. Deron has continued his success at OMG by developing Operations, Human Resources, OMG Document and Imaging Services and most recently, Sales and Marketing. He works daily to maximize relationships between OMG, customers, vendors and employees. Deron has succeeded in streamlining OMG Operations and developing the tools necessary to provide value-added service to all OMG customers. New methods of tracking and reporting have made it possible to provide customers with custom-designed data, processes, improvements, suggestions and dollar savings. Customer savings have totaled well over $5.5 million in less than 4 years time. Deron managed the development of the Touch Point process review, combining software and workflow information to constantly evaluate and improve the efficiency of the services provided to OMG's customers. Deron is driven by client needs and 100% customer satisfaction. He initiated the OMG Secure Customer Index survey to evaluate and improve customer satisfaction and loyalty. OMG customer retention under Deron's management is at 100%. Overall OMG company administration and productivity has benefited from Deron's business plan and goal-setting processes. Detailed project plans empower managers and employees and provide them with a roadmap to success. OMG team member morale and loyalty is at an all-time high as a result of Deron's commitment to the development of each team member and his interest in their ideas. It is because of this enthusiasm, dedication and commitment to excellence and customer service that OMG has experienced its 9 most successful consecutive years in company history.

Currently, Mr. Jett oversees all planning and implementation stages of new contracts and continuous streamlining of the work flow process for OMG in all four markets in Kentucky, Ohio, Indiana, and California. The consulting arm of OMG has expanded to areas across the United States.

Senior Vice President/Chief Financial Officer - Missy Thacker, CPA
Mrs. Thacker has over thirteen years of public accounting and industry financial experience. Missy is responsible for all financial matters of the company, including accounting, reporting, budgeting, projections, tax preparations, contracts, proposal pricing, and other services assuring the financial health of the company and its operations. She works closely with OMG employees, managers, customers and vendors to ensure the optimal performance of these relationships. Since Missy has been with the company, OMG has seen improved collection time on accounts receivable, non-current accounts payable and other liabilities have fallen to near-zero balances, and cash flows have improved significantly. OMG has also experienced profitability growth of over 500% and growth in return on assets and equity of 50%. Missy has also been responsible for the development of internal tools used by OMG to accumulate, measure, analyze and assist the flow of information between OMG team members and external sources. Her financial expertise and insight allows the company to make informed decisions regarding both the current and future operations of OMG. Missy is a Certified Public Accountant and received her BA degree from Transylvania University in Business Administration. She is a committee member at the Kentucky Society of CPA's and a member of the American Institute of Certified Public Accountants.

Human Resources Manager - Pam Rice, PHR

Ms. Rice comes to OMG, LLC as a Human Resources professional with 10 years of experience. Specialties encompass organization, planning and development, project management, communications, recruiting, research and analysis, employee relations and training and development. Pam’s experience has been very hands on and has touched all HR aspects.

Pam is responsible for developing human resource policies and programs for the entire company. Major areas covered are organizatonal planning and development, employment, indoctrination and training, employee relations, compensation, benefits, safety and health and employee sevices. Coordinates implementation through our Human Resources staff.

Operations Manager - Ryan Rice

Business Development Manager - Sue Levanger

Bio coming soon

Ryan Rice, Operations Manager, OMG, LLC: 
Louisville, Kentucky

Operations Manager, OMG, LLC November 2009 – present

Mr. Rice joined OMG in April of 2009 after more than 12 years of experience managing mailrooms, copy centers, scanning centers and other administrative functions.  Mr. Rice has a range of experience from working as an in-house provider, a stand-alone service provider and most recently with OMG, LLC as an outsourced vendor. 

Mr. Rice’s area of expertise includes management development, cost reduction strategies, production workflow improvements, Profit/Loss statements, internal review of Procedures and Standards, and Operational Strategic planning.  Under his guidance, OMG Operations has collectively saved its clients more than $1.9 million. 

Since joining OMG in 2009, Mr. Rice has planned and implemented services at more than 8 locations across the country. 

Currently, Mr. Rice oversees and executes all planning and implementation stages of new contracts and manages more than 20 existing accounts on a national level.  He is responsible for all client relationships and oversees OMG Management interaction and support for OMG’s clients.